Refund policy

Return & Refund Policy

At Camiseta Club, we want you to receive your order in good condition and as expected. Please read our return and refund policy before placing your order.

1. Returns & Exchanges

We accept returns or size exchanges only if:

• The product received is damaged or defective.
• You received the wrong product or wrong size due to an error from our side.
• The product is unused, unworn, unwashed, and in its original condition with tags attached.

Requests must be made within 48 hours of receiving the order.

2. Size Issues

Please check our size chart carefully before ordering.

If you order the wrong size, an exchange may be possible depending on stock availability. Exchange shipping charges may apply.

Customized jerseys with player name/number or other personalization are not eligible for return or exchange unless the item is defective or we sent the wrong product.

3. Non-Returnable Items

Returns or exchanges are not accepted for:

• Products that have been worn, washed, damaged, or altered.
• Products without original tags or packaging.
• Customized/personalized jerseys, unless there is a manufacturing defect or an error from our side.
• Items returned after the applicable return period.

4. Damaged or Wrong Product

If your order arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery.

Please provide:

• Your order number
• Clear photos/videos of the product
• Photos of the packaging and shipping label

We will review the issue and, if approved, arrange an appropriate replacement or refund.

5. Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed to the original payment method, where applicable.

Refund processing time may vary depending on the payment provider or bank.

6. Return Shipping

If the return is due to an error from Camiseta Club or a defective/wrong product, we will provide an appropriate solution.

For size exchanges or other customer-requested returns, return shipping charges may be the customer’s responsibility.

7. How to Request a Return

To request a return or exchange, contact us with your order number and details of the issue within 48 hours of delivery.

Camiseta Club reserves the right to reject a return or exchange if the product does not meet the conditions mentioned above.

For return or exchange assistance, please contact our customer support team.